Interpersonal Relationships book cover

Interpersonal Relationships

Professional Communication Skills for Nurses

Effective communication with clients, families, and professional colleagues starts here! With Interpersonal Relationships: Professional Communication Skills for Nurses, 7th Edition, you’ll see how good communication skills can lead to achieving treatment goals in health care. Clear guidelines show how you can enhance the nurse-client relationship through proven communication strategies as well as principles drawn from nursing, psychology, and related theoretical frameworks. And you’ll see how to apply theory to real-life practice with case studies, interactive exercises, and evidence-based practice studies. A two-time winner of the AJN Book of the Year award, this book is updated to emphasize interdisciplinary communication and QSEN competencies. From expert nursing educators Elizabeth Arnold and Kathleen Underman Boggs, this comprehensive, market-leading text is unmatched for helping nurses develop effective communication skills!

Paperback, 576 Pages

Published: February 2015

Imprint: Saunders

ISBN: 978-0-323-24281-3


  • PART I: Conceptual Foundations of Interpersonal Relationships and Professional Communication Skills
    1. Theory-Based Perspectives and Contemporary Dynamics                                                      
    2. Professional Guides for Nursing Communication                
    3. Clinical Judgment and Ethical Decision Making
    4. Clarity and Safety in Communication

    PART II: Essential Communication Skills
    5. Developing Therapeutic Communication Skills
    6. Variation in Communication Styles
    7. Intercultural Communication
    8. Therapeutic Communication in Groups

    PART III: Therapeutic Interpersonal Relationship Skills  
    9. Self Concept in Professional Interpersonal Relationships
    10. Developing Therapeutic Relationships
    11. Bridges and Barriers in Therapeutic Relationships
    12. Communicating with Families
    13. Resolving Conflicts Between Nurse and Client

    PART IV: Communicating to Foster Health Literacy and Health Promotion and Prevention of Disease Among Diverse Populations
    14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease
    15. Health Teaching and Coaching
    16. Empowerment-Oriented Communication Strategies to Reduce Stress

    PART V: Accommodating Clients with Special Communication Needs
    17. Communicating with Clients Experiencing Communication Deficits
    18. Communicating with Children
    19. Communicating with Older Adults
    20. Communicating with Clients in Crisis
    21. Communicating with Clients and Families at End of Life

    PART VI: Collaborative and Professional Communication
    22. Role Relationships and Interpersonal Communication 
    23. Communicating with Other Health Professionals
    24. Communicating for Continuity of Care
    25. Documentation in an Electronic Era
    26. Communication at the Point of Care: Application of e-Health Technologies


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