Information Services and Digital Literacy

In Search of the Boundaries of Knowing


  • Isto Huvila, Uppsala University, Sweden

Despite new technologies, people do not always find information with ease. Do people still need help in finding the information they need, and if so, why? What can be made easier with new tools and techniques?

Information Services and Digital Literacy is about the role of information services and digital literacies in the age of the social web. This title provides an alternative perspective for understanding information services and digital literacy, and argues that a central problem in the age of the social web and the culture of participation is that we do not know the premises of how we know, and how ways of interacting with information affect our actions and their outcomes. Information seeking is always a question of crossing and expanding boundaries between our earlier experiences and the unknown. We may not yet be well enough acquainted with the landscape of digital information to understand how we know, where the boundaries to our knowledge lie, how to cross them, and what consequences our actions may have.
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Researchers, practitioners and students in Library and Information Studies


Book information

  • Published: October 2012
  • Imprint: Chandos Publishing
  • ISBN: 978-1-84334-683-8


an excellent text for those wishing to research the history and theories of digital literacy., Journal of Information Literacy

Table of Contents

Knowing what we know; Information services and digital literacy; Technologies of abundance; The culture of participation; The new user; Information; Information services and digital literacy as boundary objects.