Effective Communication in Practice

PART ONE the THERAPIST (The Making of the Therapist. Knowing Where You Are Coming From) PART TWO the PROCESS of INTERACTION (THE THERAPIST/CLIENT ENCOUNTER): How Do They Find You?. The First Phone Contact. Meeting and Greeting. The Initial Consulttion. Rules of Engagement. Involving the Client in the Process. The First Ten Minutes. Subsequent Sessions. Nonverbals and Abreactions. Re Orientating the Client and Ending the Session PART THREE MANAGING YOUR PRACTICE (Practicalities of Your Practice and Managing the Practical Difficulties Concerning Your Clients): Where to Practise. Home, Clinic, Home Visits. Your Style. Stationery, Clothing, Treatment Room etc.Managing Personal Involvement. Record Keeping and Confidential Filing. Time Keeping, Payment PART FOUR TAKING CARE of the THERAPIST (Looking After Yourself): Care of Yourself. Burnout, Appropriate Use of the Diary, Boundaries. Being the Best You Can Be. Supervision, Updating Knowledge and Skills.