Don't blame the tools

The adoption and implementation of managerial innovations


  • Elizabeth Daniel, Professor, Open University Business School
  • Andrew Myers, Doctor, Open University Business School
  • Keith Dixon, Doctor, University of Canterbury, New Zealand

Those managing organisations are often criticised for being ‘faddish’ in their use of new management ideas or innovations, too easily falling into the trap of adopting the latest new idea or concept because it is ‘flavour of the month’. This research-based report presents an in-depth account and analysis of the adoption and implementation of two popular large-scale managerial innovations in four different organisations. It provides case studies of actual adoption and implementation of the balanced scorecard and programme/project management offices. The study explores the reasons for the adoption of the innovations and how these reasons shape implementation success. The report also provides examples of good practice that practising managers use to improve the implementation of new management practices in their own organisations.
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Practising managers in business and public sector organisations; Academics; Students.


Book information

  • Published: May 2009
  • ISBN: 978-1-85617-682-8

Table of Contents

Executive Summary; Introduction: Adoption and Implementation of Managerial Innovations; Research Aims and Questions; Research Method; Summary of Case Studies; Discussion of Findings; Summary of Findings; Conclusions; Implications of Research; Limitation of the Study and Suggestions for Further Research; References