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DIGITAL OUTCASTS

Moving Technology Forward without Leaving People Behind

By
  • Kel Smith, (Principal, Anikto LLC) is a longtime speaker, author, and practitioner on digital accessibility.

The blind person who tries to make an online purchase. The young girl who cannot speak due to a cognitive disability. The man confined to his home due to permanent injury. The single mother with a long-term illness who struggles to feed her family.

With one in seven people worldwide currently living with a disability, the term "outcast" covers numerous scenarios. Digital outcasts rely on technology for everyday services that many people take for granted. However, poorly designed products risk alienating this important (and growing) population.

Through a "grass roots" approach to innovation, digital outcasts are gradually taking action to transform their lives and communities. This emerging trend provides exciting learning opportunities for all of us. Citing real-world case studies from healthcare to social science, this book examines the emerging legal and cultural impact of inclusive design.

Paperback, 256 Pages

Published: April 2013

Imprint: Morgan Kaufmann

ISBN: 978-0-12-404705-1

Contents

  • Chapter 1 - Who Are Digital Outcasts?

    1. Introduction
    2. What is the Question?
    3. A Growing Demographic
    4. Our Attitude Toward Disability
    5. Digital Natives, Digital Immigrants, and Digital Outcasts
    6. Walking On the Moon: A Lesson in Self-Preservation

    Chapter 2 - Interpreting Ability

    1. The Continuum of Human Competence
    2. Understanding the Social Impact of Disability
    3. How People with Disabilities Use Technology
    4. Of Bees and Chess: Adapting and Evolving
    • Case Study: Lost Voice Guy

    Chapter 3 - Why Accessibility Alone Isn’t Enough

    1. Understanding Design
    2. Accessibility vs. Usability
    3. Values-Based Design Principles
    4. Beyond Accessibility to Inclusion

    Chapter 4 - Accessibility and the Real World

    1. Building a Business Rationale
    2. Why Lawsuits Don’t Always Work
    3. Disability and Employment Rights
    4. Building Innovative Accessibility Teams

    Chapter 5 - Defining Inclusive Innovation

    1. "What If?" vs. "So What?"
    2. Defining Innovation
    3. The "Post-PC" Era of Assistive Technology
    4. Innovation and the Digital Outcast
    • Case Study: A Better Way to Buy Groceries

    Chapter 6 - Playing for Health

    1. Living in a "High Tech, Low Touch" Society
    2. The Importance of Reinforcement
    3. Video Game Accessibility
    4. The Space Between: Patient Rehabilitation and Accessible Gaming
    5. Computers in Your Clothes
    6. Motion Sensitive: Using the Kinect to Connect
    • Case Study: This is the Cabinet That Turns You Into Paul McCartney

    Chapter 7 - Virtual Reality, Universal Life

    1. Exploring a Parallel World
    2. Where Mind & Body Meet
    3. Cybertherapy and the Rubber Hand Illusion
    4. Virtual Communities of Practice
    • Case Study: Snowmen and Spiders

    Chapter 8 - Inclusive Design is the New Green

    1. The New Green
    2. Everybody Wants to Rule the World
    3. Product Design as Social Responsibility
    4. The Things We Do For Love
    • Case Study: It Takes a Village

    Chapter 9 - Designing for Tomorrow’s Digital Outcasts

    1. Embodied Interaction Through the Senses
    2. Touching and Not Touching
    3. Cognitive Computing
    4. The Ethics of Cyberhumanity

    Chapter 10 - The Future is Already Here

    1. Killing the Digital Outcast Stereotype
    2. The Future of Web Accessibility
    3. We Are All Digital Outcasts
    4. Walking on the Moon: Aftermath

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