Crisis Negotiations book cover

Crisis Negotiations

Managing Critical Incidents and Hostage Situations in Law Enforcement and Corrections

The 5th Edition of this classic text presents a user-friendly resource for practicing negotiators and a ready reference for courses in crisis management in criminal justice, psychology, and criminology programs. The new edition has added summary bullet points for easy reference when negotiators are in the field, a review of the literature since the last edition appeared, a discussion of the strategic planning process involved in high-risk negotiation incidents focused clearly on the critical questions negotiators need to ask themselves about a high-risk incident, and a practical applied-psychology approach to personalities that engage in high-risk incidents.


Students and professionals in the criminal justice field. Crisis negotiation/hostage trainers.

Paperback, 592 Pages

Published: October 2013

Imprint: Anderson Publishing

ISBN: 978-1-4557-7647-4


  • 1. Crisis Management: History and Overview

    2. Crisis Management: Crisis Response Team Elements

    3. Crisis Management: Goals, Tasks and Skills — The REACT Model

    4. Crisis Management: Risk Assessment

    5. Crisis Management: Communication in Crisis Negotiations

    6. Crisis Management: Negotiating with Emotionally Disturbed and Mentally Ill Individuals: Recognition and Guidelines

    7. Crisis Management: Negotiating with Suicidal Persons

    8. Crisis Management: Negotiating with Special Populations

    9. Crisis Management: The Extraordinary and Unique: Prisons, Correctional Facilities, and Special Negotiation Incidents

    10. Crisis Management: Hostage Dynamics

    11. Crisis Management: Managing Stress and Trauma


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