Crisis Negotiations

Managing Critical Incidents and Hostage Situations in Law Enforcement and Corrections


  • Michael McMains
  • Wayman Mullins

Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and applications from numerous disciplines are combined to create a conceptual framework for the hostage negotiator. Ideas and concepts are explained so that the practicing negotiator can apply the principles outlined.
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Students and professionals in the criminal justice field. Crisis negotiation/hostage trainers.


Book information

  • Published: April 2010
  • ISBN: 978-1-4224-6323-9

Table of Contents

1. Crisis Management: History and Overview

2. Crisis Management: Crisis Response Team Elements

3. Crisis Management: Goals, Tasks and Skills - The REACT Model

4. Crisis Management: Risk Assessment

5. Crisis Management: Communication in Crisis Negotiations

6. Crisis Management: Negotiating with Emotionally Disturbed and Mentally Ill Individuals: Recognition and Guidelines

7. Crisis Management: Negotiating with Suicidal Persons

8. Crisis Management: Negotiating with Special Populations

9. Crisis Management: Crisis Negotiations in Prisons and Correctional Facilities

10. Crisis Management: Hostage Dynamics

11. Crisis Management: Managing Stress and Trauma