Computer-Managed Maintenance Systems

A Step-by-Step Guide to Effective Management of Maintenance, Labor, and Inventory


  • William W. Cato, Independent Consultant
  • R. Keith Mobley, President and CEO of Integrated Systems, Inc., Integrated Systems Inc., Knoxville, TN, USA

Effective resource management and reliable equipment are essential for optimum plant performance. Computer-Managed Maintenance Systems goes beyond the simple selection and implementation of a CMMS. It also defines the changes in infrastructure, management philosophy and employee skills that must be implemented to gain maximum benefits from the CMMS. The book is designed to address the information needs of all levels of plant management. In this new edition, the authors have added a chapter specifically on the latest technology, Application Solution Providers (ASP) that has revolutionized the way CMMS are used and the benefits they can offer to a business. This solution provides integrated software, hardware and networking technology along with Information Technology (IT) consulting services into an outsourced package. A new appendix on Key Performance Indicators has also been added.
View full description


Maintenance managers, plant and facility managers, maintenance engineers


Book information

  • Published: December 2001
  • ISBN: 978-0-7506-7473-7


The book is true to its name in that the step-by-step layout allows plant managers to all levels to follow the process from implementation to financial assessment. -Society of Operations Engineers ...contains useful appendicess that aid readers in benchmarking current status and selecting a CMMS vendor. -Society of Operations Engineers

Table of Contents

Determining the Need and Selling the Program; Determining the Need; Selling the Program; Definition of CMMS; CMMS Functionality; CMMS Databases or Files; Who Uses a CMMS and How; What a CMMS Will Do; What a CMMS Will Not Do; CMMS Justification; Need Analysis; Functional Requirements for Effective Maintenance; Maintenance Organizations; Labor Distribution; Cost-Benefit Analysis; Six Keys to Selling Your CMMS Program; CMMS Vendor Selection; Developing the Requirements Document; Determining the Short List of Vendors; System Evaluation; Request for Proposal; Proposal Evaluation; Contract Negotiation; Project Implementation; Project Plan Development; System Installation; Database Development; Integrating a CMMS with Other Systems; Inventory; Purchasing; Invoice Matching and Accounts Payable; Cost Accounting and General Ledger; Payroll; Graphics; Project Tracking; Predictive Maintenance Systems; CMMS and Client Server; Background; Client Server Concept; Maintenance Requirements; Why a CMMS Fails; Partial Implementation; Lack of Resources; Fragmentation of Effort; Staff Overload or Not Enough Staff; Inappropriate Expectations; Lack of Behavioral Expectations; Treating Computers as Deliverables; Confrontation Instead of Collaboration; Poor Communication; Lack of Expertise; Reliance on Consultants; Modification of the CMMS; Work Culture Restrictions; How to Assure Success; Plant Culture; Plant Size Considerations; CMMS via the Internet; Definition of an Internet based CMMS; Who Would Benefit from an Internet based CMMS; How to Determine if an Internet based CMMS; Beware of "Web Enabled" Systems; Rent Vs. Buy Factors; Quantifying Initial Investment and Operating Costs; Assessing Bottom Lone Impact of Cost Savings; ASP vs. Purchase; Benefits of ASP Solution; Tradeoffs; The Ideal ASP Solution; Appendices: Comparison of CMMS Systems; Typical CMMS Data Fields; Sample CMMS Vendor Evaluation Form; Benchmark Criteria for World-Class Organizations; Key Performance Indicators