Application Administrators Handbook book cover

Application Administrators Handbook

Installing, Updating and Troubleshooting Software

An application administrator installs, updates, optimizes, debugs and otherwise maintains computer applications for an organization. In most cases, these applications have been licensed from a third party, but they may have been developed internally. Examples of application types include enterprise resource planning (ERP), customer resource management (CRM), and point of sale (POS), legal contract management, time tracking, accounts payable/receivable, payroll, SOX compliance tracking, budgeting, forecasting and training. In many cases, the organization is absolutely dependent that these applications be kept running. The importance of application administrators and the level to which organizations depend upon them is easily overlooked.

Application Administrators Handbook provides an overview of every phase of administering an application, from working with the vendor before installation, the installation process itself, importing data into the application, handling upgrades, working with application users to report problems, scheduling backups, automating tasks that need to be done on a repetitive schedule, and finally retiring an application. It provides detailed, hands-on instructions on how to perform many specific tasks that an application administrator must be able to handle.

Audience

Application Administrators, Computer and Network Systems Managers

Paperback, 626 Pages

Published: October 2013

Imprint: Morgan Kaufmann

ISBN: 978-0-12-398545-3

Contents

    1. What does an Application Administrator do?
    2. Design of Systems
    3. Architecture
    4. Features Common to Many Applications
    5. Application Specifics
    6. Configuration Management
    7. Change Control
    8. Installing Software
    9. Software support
    10. Updates and Patches
    11. Supporting Existing Applications
    12. Handling Problems with Applications
    13. Repetitive Applications
    14. Security
    15. The Server
    16. Tuning Applications
    17. The Network
    18. The Organization
    19. The Users Viewpoint
    20. The Vendors
    21. The Consultants
    22. The Government Gets Involved
    23. Common Systems Tools
    24. Systems Tools Microsoft
    25. Systems Tools UNIX/Linux
    26. Tools you Should Develop
    27. Third Party Tools
    28. Troubleshooting Tips
    29. Things to Advance that Payoff
    30. Things That Will Happen That You Don’t Want to Think About
    31. The End of Days: Decommissioning an Application
    32. What Every Application Administrator should know
    33. Education
    34. Parting Advice: Advice Unsolicited

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